Hotel IT Support

Hotel IT support London
// FLEXIble and dedicated

Hotel IT Support Services

We know that Hotel IT Systems are highly complex. With 15 years of experience working with a range of hotels, from high-end boutiques to large multi-national chains, we can fix your IT issues quickly and ensure that your team remains happy, productive and focused on providing your guests with an enhanced experience.
We will provide you with a reliable IT Infrastructure backed by experienced and responsive single point of contact for all your Hotel IT support, allowing you to protect your revenue and brand, while you engage your guests with bespoke experience.

Fully Managed Hotel IT Support Services

We can support all of your Hotel IT Systems, including, but not limited to

Server Support and Management

We will pro-actively maintain and provide 24/7 support for your servers that host all your critical hotel applications and ensure that it remains .highly available.

Application Support

We’ll support all your hotel applications and ensure they are interfaced together. In the event we can’t fix ourselves, we will escalate to the respective vendor on your behalf.

Network Infrastructure

Hotel IT Systems are highly network dependent. We will pro-actively monitor your network infrastructure and take necessary actions to ensure it is optimally running for your hotel.

End User Support

We will manage all your end user environment and provide 24/7 IT support to your team, ensuring security and stability while maximising uptime and employee productivity.

Out of Hours Maintenance

We know hotels are 24/7 business, that is why we schedule your monthly server updates and patching tasks late nights or early mornings to avoid any interruptions.

Security and Compliance

Oyatelecom provides additional services like Hotel PCI Compliance to hotel clients who want to take their IT Service Management to a higher level.

// We have a great exposure and experience of supporting leading

PMS, POS and other hospitality systems

// BENEFITS

Our Hotel IT Support services provide
a unique range of benefits

  • Reduce IT Costs
  • Trusted IT advisor
  • Loan Equipment
  • Economy of scale
  • Increased efficiency

By outsourcing your Hotel IT Support to us, you enjoy 24/7/365 dedicated IT Support, allowing you to mitigate IT risks and increase your guest's satisfaction. It is more cost effective compared to employing in-house IT team, as well as better support from highly experienced engineers.

We will review your services every six months to ensure your hotel is getting the right service. We will also be able to oversee your overall Hotel IT roadmap.

We go beyond our client's expectations. That is why, we stock redundant equipment and in the event of hardware failure, we will replace the hardware onsite with a temporary loan device.

As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion.

You’ll have your Hotel IT needs outsourced to a team of Hotel IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.

Hotel IT Support Features

  • IT Support to meet your hotel's needs and budget
  • Friendly and experienced engineers
  • 24x7x365 Remote Monitoring and Management
  • Spares and loan equipment to keep your hotel running
  • Third party vendor management and escalation.
  • Proactive Maintenance to resolve any issues before they occur.
  • Remote Hotel IT Support.
  • Onsite Hotel IT Support.
  • Monthly Reports
  • Single point for all your Hotel IT Solutions.
Hotel IT Support Services London from Oyatelecom
// MEET THE HAPPY CLIENTS THAT TRUST OUR

Hotel IT Support Service

Emilia Clarke
Emma Castaldo
General Manager
"We commissioned Oyatelecom to come on board with us at The Bermondsey Square Hotel and I was truly amazed at the speed of which they were able to go live. The Guest Wi-Fi platform was completed the very next day they took over. They have certainly exceeded my expectation and the service provided from the first point of contact has always been very professional and defiantly very efficient! I highly recommend there services."
Emilia Clarke
Irfan Hussain
Hotel Owner
"Bharat brings a breadth of experience for delivering cutting edge IT systems to hotels, he has a great understanding of networks and has helped us by finding innovative solutions to help our operations and overall guest experience, the Oya Team is always there for us by phone or email and have helped us save substantially on our IT expenditure by taking over our wifi and telephone systems. Would not hesitate to recommend them to anyone."

Learn how we can make your hotel operations more efficient with our Hotel IT Support Services

START THE CONVERSATION

Call us on 020 3301 0201, email us at [email protected] or fill out the form.